FAQs

1. What products do you sell?
We offer a wide range of products including pets, baby essentials, home décor, smart gadgets, fitness equipment, health & beauty items, outdoor & camping gear, kitchen supplies, fashion for men and women, and jewelry.

2. How can I place an order?
You can place an order directly on our website by adding items to your cart and completing the checkout process with your shipping and payment details.

3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment methods available at checkout.

4. How long does shipping take?
Orders are typically processed within 1–3 business days. Standard shipping usually takes 5–10 business days, while express shipping takes 2–5 business days.

5. Do you ship internationally?
Yes, we ship to select international locations. Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the recipient.

6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to monitor your shipment until it reaches your address.

7. What is your return and refund policy?
You can request a return within 14 days of receiving your item, provided it is unused and in its original packaging. Once approved, refunds are processed within 7–10 business days. Certain items like perishable goods or custom products may not be eligible.

8. How do I contact customer support?
You can reach our customer support team via email at aguida2019@gmail.com for any questions, concerns, or assistance with orders.

9. Are your products genuine and high quality?
Yes! We carefully curate all our products to ensure they meet high standards of quality, durability, and style.

10. Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact us immediately at aguida2019@gmail.com to request changes.